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How will having a Web site help my restaurant?

What choices will I have when creating my restaurant Web site design?

How can I get my logo on my Web site if it is not in electronic format?

I already have a Web site...can I just get your ordering component?

How do I make changes to my menu(s) and daily specials?

Can I have a Web site even if I don't want to have online food ordering?

How will I receive my online food orders? (I don't even own a computer!)

Can I receive the online orders to both my fax machine and email address?

What information will I receive with my online orders?

Will I really make money with my Web site?

How do I promote my Web site?

Won't I just be receiving orders from my existing clients?

How do Reservations work?

Can I get Email as well?



How will having a Web site help my restaurant?
Grow Your Business with Online Food Ordering. Maintain existing customer loyalty and attract new customers and revenue by having the convenience of online food ordering.

Web Site Presence. More and more restaurants are establishing a Web site presence to serve their customers. People find restaurant Web sites useful to learn more about the establishment, the menu, and its location(s).
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What choices will I have when creating my restaurant Web site design?
Tell us what you want and our staff at BigHoller will try to accommodate. Our in-house graphic artists are here to help you with your restaurant Web site design. We will work with your supplied images and menus to build the look and content of your Web site. Optionally, you can add location information, a tour of your establishment, even a "flex" page with whatever you want.
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How can I get my logo on my Web site if it is not in electronic format?
Not a problem. If you do not have your logo available, we can help. Just mail us a clean copy of your logo and we will scan it as part of our service, all at no cost to you. You can also send pictures for your Tour page and Flex page.
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I already have a Web site...can I just get your ordering component?
Yes. We have an Ordering Engine for those restaurants that already have their own Web Site and do not want to change. We will customize the colors of our Ordering Engine to match your Web site. Set it up as an iframe or just a regular link. Our technology people can help if you need assistance. It is very simple.
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How do I make changes to my menu(s) and daily specials?
You can do this in one of two ways:
  • We give you an intuitive, Web-based tool for you do it yourself via the Internet.
  • Or we can make the changes for you for a small fee.
Either way, you can make changes as often as necessary.
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Can I have a Web site even if I don't want to have online food ordering?
Yes. When you place your Web site order just tell us that you do not want to process orders online. You'll get all the other advantages of a Web presence: location information, menu, driving directions, tour, testimonials, and an optional flex page.
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How will I receive my online food orders? (I don't even own a computer!)
You don't need a computer. Our restaurant Web site design is set up so that you can receive orders to your fax machine. These orders are computer-generated, easy-to-read, and easy for your staff to fill. If you wish, we can also send the orders to your email address.
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Can I receive the online orders to both my fax machine and email address?
Yes.
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What information will I receive with my online orders?
Everything you need to fulfill the online food order. When a customer chooses online food ordering from your menu, you will receive the complete order, the name of the customer placing the order, a call-back number, and whether it is to be picked up or delivered (if you offer delivery).
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Will I really make money with my Web site?
Yes. We are so certain that you will see the value in our offer, we do not require any commitment.
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How do I promote my Web site?
Promotion is easy and doesn't have to cost you any more than what you pay for in promotions today. Just let everyone know that you can now accept online food ordering. Be sure to put up signs and tent cards within your restaurant letting everyone know that you now accept orders online and be sure to specify the web address. If you can, put up a sidewalk sign as well. Start stamping your menus and your takeout bags with your online ordering message. If you advertise today by flyers, in the mail, Valpak type coupons, or in the paper, add your Web site address to the advertisement and let it be known you now accept orders online. Canvass your neighborhood with a flyer. Your options are endless and the more you promote, the faster you will increase your number of orders.
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Won't I just be receiving orders from my existing clients?
No. As the word gets around, a whole set of new customers that appreciate the convenience of online ordering will be attracted to your establishment. In addition, it will also help you sustain loyalty with your existing customer base. The added convenience of online ordering will increase the orders from your existing customers.
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How do Reservations work?
Your customer fills out the online reservation form. The complete information is then faxed to you. Once you get the fax, you will need to call and confirm the reservation.
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Can I get Email as well?
Yes. BigHoller offers Email as well. You can use the same Web site name as part of your Email address. BigHoller offers Web Mail, and either POP3 or IMAP accounts.
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